{"id":18946,"date":"2025-04-21T11:42:59","date_gmt":"2025-04-21T16:42:59","guid":{"rendered":"https:\/\/qlu.ac.pa\/executive-education\/?page_id=18946"},"modified":"2025-07-02T20:22:58","modified_gmt":"2025-07-03T01:22:58","slug":"certificacion-ejecutiva-en-atencion-y-servicio-al-cliente","status":"publish","type":"page","link":"https:\/\/qlu.ac.pa\/executive-education\/certificacion-ejecutiva-en-atencion-y-servicio-al-cliente\/","title":{"rendered":"Certificaci\u00f3n Ejecutiva en Atenci\u00f3n y Servicio al Cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18946\" class=\"elementor elementor-18946\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66ced5d elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"66ced5d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:18957,&quot;url&quot;:&quot;https:\\\/\\\/qlu.ac.pa\\\/executive-education\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/6679.jpg&quot;},{&quot;id&quot;:18958,&quot;url&quot;:&quot;https:\\\/\\\/qlu.ac.pa\\\/executive-education\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/2149288192.jpg&quot;}],&quot;background_slideshow_transition_duration&quot;:800,&quot;background_slideshow_ken_burns&quot;:&quot;yes&quot;,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_ken_burns_zoom_direction&quot;:&quot;in&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4acf8be\" data-id=\"4acf8be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ca8eaa elementor-widget elementor-widget-image\" data-id=\"7ca8eaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"46\" src=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2024\/11\/Logo-QLU-EX-blanco-300x46.png\" class=\"attachment-medium size-medium wp-image-18199\" alt=\"\" srcset=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2024\/11\/Logo-QLU-EX-blanco-300x46.png 300w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2024\/11\/Logo-QLU-EX-blanco-1030x158.png 1030w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2024\/11\/Logo-QLU-EX-blanco-768x118.png 768w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2024\/11\/Logo-QLU-EX-blanco.png 1307w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0cbfa3 elementor-widget elementor-widget-ha-gradient-heading happy-addon ha-gradient-heading\" data-id=\"b0cbfa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-gradient-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"ha-gradient-heading\">Certificaci\u00f3n Ejecutiva en Atenci\u00f3n y Servicio al Cliente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c90fe82\" data-id=\"c90fe82\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95ca971 elementor-widget elementor-widget-heading\" data-id=\"95ca971\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cont\u00e1ctanos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb410d6 elementor-widget elementor-widget-html\" data-id=\"eb410d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/go.qlu.ac.pa\/l\/954023\/2025-05-26\/7zwlx\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border:\u00a00\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"unlimited-elements-background-overlay\" data-forid=\"66ced5d\" data-location=\"back\" style=\"display:none\">\n\t\t\t<template>\n\t\t\t\n<!-- start Masks &amp; Patterns Background -->\n<style>\/* widget: Masks &amp; Patterns Background *\/\n\n\n\n\n\n  #uc_masks_patterns_bg_addon19514 .ue_background_mask {\n          --mask: url(\"data:image\/svg+xml,%3csvg fill='%23035CCAFA' viewBox='0 0 1920 1440' preserveAspectRatio='xMinYMin slice' xmlns='http:\/\/www.w3.org\/2000\/svg' %3e%3cpath d='M345%2c1044l78.9-136.6h54.5L399.5%2c1044l126.2%2c218.7h-54.5L345%2c1044z M443.7%2c1044l78.9-136.6h54.5L498.2%2c1044 l126.2%2c218.7H570L443.7%2c1044z M542.4%2c1044l78.8-136.6h54.5L596.9%2c1044l126.2%2c218.7h-54.5L542.4%2c1044z M0%2c0v1440h867.2l-229.3-397.2 L1239.9%2c0H0z'\/%3e%3cpolygon class='st0' points='1727.4%2c1187.1 1873.5%2c1440 1920%2c1440 1920%2c853.5 '\/%3e%3c\/svg%3e\");\n      }\n\n  #uc_masks_patterns_bg_addon19514 .ue_background_mask {\n    position: absolute;\n    top: 0px;\n    left: 0px;\n    width: 100%;\n    height: 100%;\n    background-image: var(--mask);\n      }\n\n\n@media only screen and (max-width: 767px) {\n    }\n\n<\/style>\n\n<div id=\"uc_masks_patterns_bg_addon19514\">\n        <div class=\"ue_background_mask\"><\/div>\n  <\/div>\n<script type=\"text\/javascript\"  id=\"ue_script_masks_patterns\">\n\n\/* Masks & Patterns Background scripts: *\/ \n\n\n<\/script>\n<!-- end Masks & Patterns Background -->\t\t\t<\/template>\n\t\t<\/div>\n\t\t\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b0c720 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b0c720\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:&quot;yes&quot;,&quot;_ha_eqh_widget&quot;:[&quot;ha-infobox&quot;],&quot;_ha_eqh_to&quot;:&quot;widget&quot;,&quot;_ha_eqh_disable_on_tablet&quot;:&quot;no&quot;,&quot;_ha_eqh_disable_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-7c26740 elementor-invisible\" data-id=\"7c26740\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;,&quot;animation_delay&quot;:700}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-800579c ha-infobox-media-dir-top ha-has-bg-overlay elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"800579c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t<figure class=\"ha-infobox-figure ha-infobox-figure--icon\">\n\t\t\t\t<i class=\"hm hm-calendar2\"><\/i>\t\t\t<\/figure>\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h2 class=\"ha-infobox-title\">INICIO<\/h2>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>16 de junio de 2025<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-a6416cb elementor-invisible\" data-id=\"a6416cb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-729624a ha-infobox-media-dir-top ha-has-bg-overlay elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"729624a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t<figure class=\"ha-infobox-figure ha-infobox-figure--icon\">\n\t\t\t\t<i class=\"hm hm-sand-watch\"><\/i>\t\t\t<\/figure>\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h2 class=\"ha-infobox-title\">DURACI\u00d3N<\/h2>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>16 horas  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-2ed6c1f elementor-invisible\" data-id=\"2ed6c1f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:800}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95b74f9 ha-infobox-media-dir-top ha-has-bg-overlay elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"95b74f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t<figure class=\"ha-infobox-figure ha-infobox-figure--icon\">\n\t\t\t\t<i class=\"hm hm-team-member\"><\/i>\t\t\t<\/figure>\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h2 class=\"ha-infobox-title\">MODALIDAD<\/h2>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>Presencial\nCampus URL-LaSalle (Barcelona)<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-4b9021e elementor-invisible\" data-id=\"4b9021e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:900}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f8f6f6 ha-infobox-media-dir-top ha-has-bg-overlay elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"6f8f6f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t<figure class=\"ha-infobox-figure ha-infobox-figure--icon\">\n\t\t\t\t<i class=\"hm hm-scheduled-section\"><\/i>\t\t\t<\/figure>\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h2 class=\"ha-infobox-title\">HORARIO<\/h2>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>lunes y mi\u00e9rcoles de 6:00 p.m. a 10:00 p.m.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-d2d0c6c elementor-invisible\" data-id=\"d2d0c6c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:1000}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b74814e ha-infobox-media-dir-top ha-has-bg-overlay elementor-widget elementor-widget-ha-infobox happy-addon ha-infobox\" data-id=\"b74814e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-infobox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t<figure class=\"ha-infobox-figure ha-infobox-figure--icon\">\n\t\t\t\t<i class=\"hm hm-language-change\"><\/i>\t\t\t<\/figure>\n\t\t\n\t\t<div class=\"ha-infobox-body\">\n\t\t\t<h2 class=\"ha-infobox-title\">IDIOMA<\/h2>\n\t\t\t\t\t\t\t<div class=\"ha-infobox-text\">\n\t\t\t\t\t<p>ESPA\u00d1OL<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4854e21e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4854e21e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6fbb8ae\" data-id=\"6fbb8ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a42810c elementor-widget elementor-widget-image\" data-id=\"1a42810c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"667\" height=\"1000\" src=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/2147727630.jpg\" class=\"attachment-full size-full wp-image-18962\" alt=\"Atenci\u00f3n y Servicio al Cliente\" srcset=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/2147727630.jpg 667w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/2147727630-200x300.jpg 200w\" sizes=\"(max-width: 667px) 100vw, 667px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-229705d4\" data-id=\"229705d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44c77076 elementor-widget elementor-widget-image\" data-id=\"44c77076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"667\" height=\"1000\" src=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/349975.jpg\" class=\"attachment-full size-full wp-image-18960\" alt=\"Certificaci\u00f3n Ejecutiva en Atenci\u00f3n y Servicio al Client\" srcset=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/349975.jpg 667w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/349975-200x300.jpg 200w\" sizes=\"(max-width: 667px) 100vw, 667px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-75ec921b\" data-id=\"75ec921b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-621fb24b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"621fb24b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d241942 elementor-widget elementor-widget-heading\" data-id=\"d241942\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Relevancia del Programa:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6062f59e elementor-widget elementor-widget-text-editor\" data-id=\"6062f59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En un entorno cada vez m\u00e1s competitivo y digitalizado, la atenci\u00f3n y el servicio al cliente se han convertido en factores diferenciadores clave para la sostenibilidad y el crecimiento de las organizaciones, tanto del sector p\u00fablico como del privado. Una experiencia de servicio positiva no solo mejora la percepci\u00f3n institucional, sino que tambi\u00e9n fortalece la fidelizaci\u00f3n, incrementa la satisfacci\u00f3n del usuario y promueve la eficiencia operativa. Esta certificaci\u00f3n busca formar profesionales que comprendan la importancia estrat\u00e9gica del servicio y lo transformen en una ventaja competitiva.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4070f7d elementor-widget elementor-widget-heading\" data-id=\"4070f7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perfil Dirigido<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b858e1b elementor-widget elementor-widget-text-editor\" data-id=\"b858e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Personal de atenci\u00f3n al cliente, ventas y soporte en empresas privadas y entidades p\u00fablicas.<\/li><li>Servidores p\u00fablicos que interact\u00faan con usuarios o ciudadanos.<\/li><li>Colaboradores del sector salud, educaci\u00f3n, transporte, financiero y otros sectores con contacto directo con clientes.<\/li><li>Supervisores, jefes o l\u00edderes de equipos que buscan fortalecer la cultura de servicio en sus equipos.<\/li><li>Emprendedores y profesionales independientes que desean mejorar su experiencia al cliente.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c5b6fd elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2c5b6fd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-be1d02b\" data-id=\"be1d02b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d14791 elementor-widget elementor-widget-image\" data-id=\"1d14791\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ha_floating_fx&quot;:&quot;yes&quot;,&quot;ha_floating_fx_translate_toggle&quot;:&quot;yes&quot;,&quot;ha_floating_fx_translate_x&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:10}},&quot;ha_floating_fx_translate_y&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;from&quot;:0,&quot;to&quot;:10}},&quot;ha_floating_fx_translate_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2500,&quot;sizes&quot;:[]},&quot;ha_floating_fx_translate_delay&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"1000\" src=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/117890.jpg\" class=\"attachment-full size-full wp-image-18963\" alt=\"Certificaci\u00f3n Ejecutiva en Atenci\u00f3n y Servicio al Cliente\" srcset=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/117890.jpg 667w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/117890-200x300.jpg 200w\" sizes=\"(max-width: 667px) 100vw, 667px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-61452b8\" data-id=\"61452b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a202ffb\" data-id=\"a202ffb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64cb096 elementor-widget elementor-widget-heading\" data-id=\"64cb096\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objetivos del Programa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c678b16 elementor-widget elementor-widget-spacer\" data-id=\"c678b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc3c790 ha-content--column ha-align--flex-start ha-icon--row elementor-widget elementor-widget-ha-feature-list happy-addon ha-feature-list happy-addon-pro\" data-id=\"bc3c790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <ul class=\"ha-feature-list-wrap\">\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-love-02\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Desarrollar habilidades clave para ofrecer una atenci\u00f3n al cliente eficiente, emp\u00e1tica y orientada a resultados.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-award-04\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Identificar buenas pr\u00e1cticas y herramientas que potencien la calidad del servicio en diversos contextos.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-switch\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Promover una cultura organizacional centrada en el usuario\/cliente.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-strategy\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Aplicar estrategias efectivas para la gesti\u00f3n de quejas, conflictos y mejora continua en la experiencia del cliente.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                    <\/ul>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f3d8994 elementor-section-height-full elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"f3d8994\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b4fdb8d\" data-id=\"b4fdb8d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7aa790 elementor-widget elementor-widget-heading\" data-id=\"c7aa790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfPor qu\u00e9 debo aplicar a este programa?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dc1645 elementor-widget elementor-widget-text-editor\" data-id=\"5dc1645\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Fortalecimiento de habilidades interpersonales y comunicacionales.<\/li><li>Mayor capacidad para resolver situaciones dif\u00edciles y gestionar reclamos con profesionalismo.<\/li><li>Incremento en la satisfacci\u00f3n del cliente y mejora del clima laboral.<\/li><li>Certificaci\u00f3n avalada por una instituci\u00f3n de prestigio, que aporta valor curricular y profesional.<\/li><li>Herramientas pr\u00e1cticas que pueden ser aplicadas de inmediato en su entorno laboral.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a743847 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"a743847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/api.whatsapp.com\/send?phone=50760005378\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscripciones abiertas<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eec6362\" data-id=\"eec6362\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-757dac4 elementor-section-height-min-height elementor-section-content-middle elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"757dac4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c3bf942\" data-id=\"c3bf942\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9e4b2f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"c9e4b2f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e4072bd\" data-id=\"e4072bd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c913c9c elementor-widget elementor-widget-heading\" data-id=\"c913c9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Estructura del Programa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2657e7c elementor-widget elementor-widget-heading\" data-id=\"2657e7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Duraci\u00f3n: 16 horas (4 sesiones de 4 horas cada una)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0906bea elementor-widget elementor-widget-accordion\" data-id=\"0906bea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9461\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9461\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 1: Gesti\u00f3n de Atenci\u00f3n y Servicio al Cliente en la Realidad Actual <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-9461\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9461\"><ul><li>Definici\u00f3n y diferencias entre atenci\u00f3n y servicio al cliente<\/li><li>El cliente interno y externo<\/li><li>Impacto del servicio en la reputaci\u00f3n organizacional<\/li><li>El valor de una cultura de servicio<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9462\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9462\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 2: Comunicaci\u00f3n Efectiva y Empat\u00eda<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-9462\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9462\"><ul><li>Escucha activa y lenguaje corporal<\/li><li>T\u00e9cnicas de comunicaci\u00f3n verbal y no verbal<\/li><li>Comunicaci\u00f3n asertiva y emp\u00e1tica<\/li><li>Manejo de diferentes tipos de clientes<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9463\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9463\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 3: Manejo de Quejas, Reclamos y Situaciones Dif\u00edciles<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-9463\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9463\"><ul><li>Tipos de clientes y estrategias de atenci\u00f3n<\/li><li>T\u00e9cnicas para transformar reclamos en oportunidades<\/li><li>Gesti\u00f3n emocional en escenarios de conflicto<\/li><li>Protocolo de soluci\u00f3n de problemas<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-9464\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9464\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 4: Excelencia y Mejora Continua en el Servicio<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-9464\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9464\"><ul><li>Indicadores de calidad en el servicio<\/li><li>Est\u00e1ndares de atenci\u00f3n y herramientas de medici\u00f3n<\/li><li>Buenas pr\u00e1cticas y casos de \u00e9xito<\/li><li>Plan de acci\u00f3n individual para implementar mejoras en el lugar de trabajo<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-77cfd22 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"77cfd22\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2d38253\" data-id=\"2d38253\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb57e29 elementor-widget elementor-widget-heading\" data-id=\"fb57e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Metodolog\u00eda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0526c5 elementor-widget elementor-widget-heading\" data-id=\"b0526c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La Certificaci\u00f3n Ejecutiva en Atenci\u00f3n y Servicio al Cliente combina sesiones te\u00f3ricas con actividades pr\u00e1cticas que incluyen:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3b685 ha-align--left ha-content--column ha-icon--row elementor-widget elementor-widget-ha-feature-list happy-addon ha-feature-list happy-addon-pro\" data-id=\"7a3b685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <ul class=\"ha-feature-list-wrap\">\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-switch\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Talleres interactivos y din\u00e1micas grupales.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-switch\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            An\u00e1lisis de casos reales de empresas en Panam\u00e1.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-switch\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Ejercicios de simulaci\u00f3n y role-play.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-user-switch\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Evaluaci\u00f3n final mediante la presentaci\u00f3n de un plan de desarrollo integral. (Requisito para recibir grado de certificaci\u00f3n y aval de horas de capacitaci\u00f3n) **                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                    <\/ul>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c89ee9 elementor-widget elementor-widget-spacer\" data-id=\"6c89ee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-778356e\" data-id=\"778356e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3997244 elementor-widget elementor-widget-spacer\" data-id=\"3997244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6577cc9 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6577cc9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0d7f2b\" data-id=\"b0d7f2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88f210b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"88f210b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u00a1Matr\u00edculas Abiertas!<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d7280e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4d7280e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-shrink\" href=\"https:\/\/api.whatsapp.com\/send?phone=60005378&#038;text=Me%20interesa%20conocer%20m%C3%A1s%20informaci%C3%B3n%20acerca%20de%20los%20programas%20de%20Educaci%C3%B3n%20Ejecutiva\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">INSCRIPCIONES TEMPRANAS RECIBEN 10% DE DESCUENTO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62cc6134 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62cc6134\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65581ba1\" data-id=\"65581ba1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-966581a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"966581a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:&quot;yes&quot;,&quot;_ha_eqh_widget&quot;:[],&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_to&quot;:&quot;widget&quot;,&quot;_ha_eqh_disable_on_tablet&quot;:&quot;no&quot;,&quot;_ha_eqh_disable_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b8d9a8c\" data-id=\"b8d9a8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b205eb6 elementor-widget elementor-widget-heading\" data-id=\"b205eb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perfil Docente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3793f83 ha-has-bg-overlay elementor-widget elementor-widget-ha-member happy-addon ha-member\" data-id=\"3793f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-member.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t\t\t<figure class=\"ha-member-figure\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/Mariangela-Rossi.jpg\" class=\"elementor-animation-disable-animation attachment-large size-large wp-image-18953\" alt=\"facilitadora-mariangela-rossi-servicio-cliente\" srcset=\"https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/Mariangela-Rossi.jpg 200w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/Mariangela-Rossi-80x80.jpg 80w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/Mariangela-Rossi-140x140.jpg 140w, https:\/\/qlu.ac.pa\/executive-education\/wp-content\/uploads\/2025\/04\/Mariangela-Rossi-100x100.jpg 100w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t<\/figure>\n\t\t\n\t\t<div class=\"ha-member-body\">\n\t\t\t<h2 class=\"ha-member-name\">Mariangela Rossi <\/h2>\n\t\t\t\t\t\t\t<div class=\"ha-member-position\">Mentora en Aprendizaje Corporativo<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"ha-member-bio\">\n\t\t\t\t\t<p>Mariangela Rossi es escritora, coach y facilitadora especializada en aprendizaje y desarrollo personal, con m\u00e1s de 15 a\u00f1os de experiencia en el \u00e1rea de Recursos Humanos. Su pasi\u00f3n por impulsar nuevos comportamientos que generen productividad y rentabilidad la ha llevado a convertirse en una l\u00edder comprometida con el desarrollo integral de las personas dentro de las organizaciones.<br><br>\nCuenta con especializaciones en Gerencia de Servicio, Employee Experience y Agile Coaching, y ha dedicado su carrera a fortalecer las capacidades de liderazgo, servicio y bienestar corporativo en equipos de trabajo, siempre bajo un enfoque centrado en las personas (Human Centric).<br><br>\nA lo largo de su trayectoria, ha liderado exitosamente programas de Experiencia del Colaborador y Experiencia del Cliente, demostrando su habilidad para conectar, inspirar y movilizar equipos hacia la excelencia organizacional. Su visi\u00f3n del aprendizaje como un pilar estrat\u00e9gico le permite equilibrar el desarrollo humano con la obtenci\u00f3n de resultados tangibles.<br><br>\nUno de sus logros m\u00e1s destacados ha sido la creaci\u00f3n de un modelo de benchmarking respaldado por una red de apoyo exclusiva para profesionales de Recursos Humanos, mediante la cual ha logrado multiplicar buenas pr\u00e1cticas, generar alianzas estrat\u00e9gicas y fomentar una cultura de mejora continua entre diversas organizaciones.<br><br>\nMariangela Rossi es una entusiasta del cambio, la adaptabilidad y la agilidad. Su liderazgo inspira transformaci\u00f3n con prop\u00f3sito, integrando herramientas del coaching, la experiencia humana y el aprendizaje colaborativo para construir entornos laborales m\u00e1s conscientes, productivos y sostenibles.\n<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-448b5d4\" data-id=\"448b5d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3d91b3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d91b3c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6408657\" data-id=\"6408657\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3e1f68 elementor-widget elementor-widget-heading\" data-id=\"b3e1f68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El programa incluye: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f6f628 ha-content--column ha-align--flex-start ha-icon--row elementor-widget elementor-widget-ha-feature-list happy-addon ha-feature-list happy-addon-pro\" data-id=\"8f6f628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <ul class=\"ha-feature-list-wrap\">\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-file-validation\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Admisi\u00f3n al programa de Educaci\u00f3n Ejecutiva.                         <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-document-attachment\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Materiales digitales y plantillas pr\u00e1cticas para la gesti\u00f3n del cambio.                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-coffee-02\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Coffee & Snack Break                        <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                            <li class=\"ha-list-item\">\n                                            <div class=\"ha-content\">\n                    \n\t\t\t\t\t\t                            <div class=\"ha-icon icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-certificate1\"><\/i>                            <\/div>\n                        \n                        <div class=\"ha-text\">\n                            Certificado digital de acreditaci\u00f3n por horas de capacitaci\u00f3n otorgado por Quality Leadership University.                         <\/div>\n\n                                        <\/div>\n                                    <\/li>\n                    <\/ul>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3eb06ef5 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3eb06ef5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d7c565c\" data-id=\"5d7c565c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e5cf20f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e5cf20f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3988cd72\" data-id=\"3988cd72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b69f775 elementor-widget elementor-widget-heading\" data-id=\"2b69f775\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PROGRAMAS RELACIONADOS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9a389c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6d9a389c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONOCE OTROS CURSOS DE TU INTER\u00c9S <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7eb14b4\" data-id=\"7eb14b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d59e94d elementor-widget elementor-widget-ha-creative-button happy-addon ha-creative-button\" data-id=\"d59e94d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-creative-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div data-magnetic=\"no\" class=\"ha-creative-btn-wrap\">\n\t\t\t<a class=\"ha-creative-btn ha-stl--montino ha-eft--rayen\" href=\"https:\/\/qlu.ac.pa\/executive-education\/\" target=\"_blank\" data-text=\"Programas de Eduacion Ejecutiva\"><span>Programas de Eduacion Ejecutiva<\/span><\/a>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-09a25df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"09a25df\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de94091\" data-id=\"de94091\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c4d7e9 elementor-widget__width-auto ha-has-bg-overlay elementor-widget elementor-widget-heading\" data-id=\"9c4d7e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/qlu.ac.pa\/executive-education\/diplomado-en-big-data\/\">diplomado<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/qlu.ac.pa\\\/executive-education\\\/diplomado-en-big-data\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-e54e934 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"e54e934\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tdiplomado en big data &amp; business analytics\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tFormar profesionales en gesti\u00f3n y aplicaci\u00f3n de an\u00e1lisis emprensarial de manejo de datos para el potenciamiento de las oportunidades para su organizaci\u00f3n o empresa. \t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<a class=\"elementor-flip-box__layer elementor-flip-box__back\" href=\"https:\/\/qlu.ac.pa\/executive-education\/diplomado-en-big-data\/\" target=\"_blank\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tDIPLOMADO EN BIG DATA &amp; BUSINESS ANALYTICS\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tSemi-presencial (60 horas). \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__button elementor-button elementor-size-sm\">\n\t\t\t\t\t\t\tM\u00c1S INFORMACI\u00d3N\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f1e079d elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f1e079d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-717957f6\" data-id=\"717957f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d34835 elementor-widget elementor-widget-heading\" data-id=\"0d34835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cont\u00e1ctanos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5e56dc elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6c5e56dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Calle 45, Bella Vista, Panam\u00e1<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-square-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48A48 48 0 0 0 0 80v352a48 48 0 0 0 48 48h352a48 48 0 0 0 48-48V80a48 48 0 0 0-48-48zm-16.39 307.37l-15 65A15 15 0 0 1 354 416C194 416 64 286.29 64 126a15.7 15.7 0 0 1 11.63-14.61l65-15A18.23 18.23 0 0 1 144 96a16.27 16.27 0 0 1 13.79 9.09l30 70A17.9 17.9 0 0 1 189 181a17 17 0 0 1-5.5 11.61l-37.89 31a231.91 231.91 0 0 0 110.78 110.78l31-37.89A17 17 0 0 1 299 291a17.85 17.85 0 0 1 5.91 1.21l70 30A16.25 16.25 0 0 1 384 336a17.41 17.41 0 0 1-.39 3.37z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">(507) 264-0777<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.49 32 0 53.49 0 80v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V80c0-26.51-21.49-48-48-48zM178.117 262.104C87.429 196.287 88.353 196.121 64 177.167V152c0-13.255 10.745-24 24-24h272c13.255 0 24 10.745 24 24v25.167c-24.371 18.969-23.434 19.124-114.117 84.938-10.5 7.655-31.392 26.12-45.883 25.894-14.503.218-35.367-18.227-45.883-25.895zM384 217.775V360c0 13.255-10.745 24-24 24H88c-13.255 0-24-10.745-24-24V217.775c13.958 10.794 33.329 25.236 95.303 70.214 14.162 10.341 37.975 32.145 64.694 32.01 26.887.134 51.037-22.041 64.72-32.025 61.958-44.965 81.325-59.406 95.283-70.199z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">capacitacion@qlu.ac.pa<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a46edf7 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"4a46edf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tEncuentranos\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2df18150 elementor-widget elementor-widget-google_maps\" data-id=\"2df18150\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Quality%20Leadership%20University&#038;t=m&#038;z=10&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Quality Leadership University\"\n\t\t\t\t\taria-label=\"Quality Leadership University\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1335ee7b\" data-id=\"1335ee7b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b244454 elementor-widget elementor-widget-heading\" data-id=\"6b244454\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cont\u00e1ctanos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec5d7d elementor-widget elementor-widget-html\" data-id=\"2ec5d7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/go.qlu.ac.pa\/l\/954023\/2025-05-26\/7zwlx\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border:\u00a00\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Certificaci\u00f3n Ejecutiva en Atenci\u00f3n y Servicio al Cliente Cont\u00e1ctanos INICIO 16 de junio de 2025 DURACI\u00d3N 16 horas MODALIDAD Presencial Campus URL-LaSalle (Barcelona) HORARIO lunes y mi\u00e9rcoles de 6:00 p.m. a 10:00 p.m. IDIOMA ESPA\u00d1OL Relevancia del Programa: En un entorno cada vez m\u00e1s competitivo y digitalizado, la atenci\u00f3n y el servicio al cliente se [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-18946","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/pages\/18946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/comments?post=18946"}],"version-history":[{"count":0,"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/pages\/18946\/revisions"}],"wp:attachment":[{"href":"https:\/\/qlu.ac.pa\/executive-education\/wp-json\/wp\/v2\/media?parent=18946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}